IamResponding (IaR) for PC

IamResponding (IaR) App Review

Overview

IamResponding (IaR) is an app designed for first responders, including firefighters, EMTs, and police officers. The app allows responders to receive real-time dispatch notifications, communicate with their team, and track their location on a map.

Features

• Real-time dispatch notifications
• Communication with team members
• Location tracking on a map
• 24-hour tech support
• Integration with CAD
• Turn-by-turn directions to incidents
• Two-tone detect
• Do not disturb feature
• Pop-up notifications
• Support for Android Auto and Apple Car Play

Customer Reviews

One customer reported an issue with the lack of pop-up notifications for audio alerts, which was previously a helpful feature. Another customer reported an issue with the app not loading after a recent Android update. However, the tech support team was quick to respond and resolve the issue. The customer service was praised for being supportive, kind, and knowledgeable.

Another customer suggested integration with Google Home and turn-by-turn directions to incidents. The latter was later found to be available but obscured due to screen size. The customer service team was also able to help with login issues and incidents not popping up.

Some customers suggested improvements such as better mapping features and two-way radio functionality. However, overall, customers were satisfied with the app's performance and the support provided by the tech team.

One customer reported an issue with the app not alerting, but the tech support team was able to resolve the issue promptly and effectively.

Conclusion

Overall, the IamResponding (IaR) app is a useful tool for first responders, providing real-time dispatch notifications, communication with team members, and location tracking on a map. The app also offers 24-hour tech support and integration with CAD. While some customers reported issues with the app, the tech support team was quick to respond and resolve the issues. The app could benefit from improvements such as better mapping features and two-way radio functionality, but it remains a reliable and valuable tool for first responders.